Refund policy

Return & Refund Policy

Effective Date: July 16, 2026

Thank you for shopping with us. We want you to be satisfied with your purchase. Please read our Return & Refund Policy carefully.

1. Return Eligibility

You may request a return within 7 days of receiving your order if:

The item is damaged, defective, or incorrect.
The product is unused, in its original packaging, and includes all accessories.

Products that have been used, physically damaged by the customer, or are missing original packaging may not be eligible for return.

2. Non-Returnable Items

The following items cannot be returned:

Products damaged due to misuse or improper handling.
Clearance or sale items (unless damaged or defective).
Items without proof of purchase.

3. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 5–10 business days using the original payment method or bank transfer, depending on the payment method used.

4. Exchanges

We only replace items if they are defective, damaged, or if you received the wrong product.

5. Return Shipping

If the return is due to our mistake (wrong, damaged, or defective item), we will cover the return shipping cost.
If the return is for any other reason, the customer is responsible for the return shipping charges.